Sales ultimately drive the success of an e-commerce store. Various online businesses can invest money into building a brand, with the long-term goal of increasing the overall value of the company.
E-commerce stores, though, have to pay for stock and product inventory. You want to move this stock quickly, increasing demand and securing sales. Offering quality products at affordable rates is, of course, an excellent way of gaining interest.
However, faced with the vast amount of competition online today, it may take more to convince a significant number of people to buy your products.
The following eCommerce sales strategies will typically make a positive difference to any store that fully implements them.
Shipping costs will usually lower the conversion rate on your site, resulting in fewer sales.
If your goal is to sell more products, offering free shipping can be an effective strategy.
There are different ways you can make the strategy work.
Absorbing the costs yourself is one option, but you need to ensure there is enough profit margin to be comfortable.
Alternatively, you could raise the price, testing whether the free shipping option is more persuasive than a marginally higher cost.
Most site visitors won’t make an immediate purchase, needing to get used to your brand first.
The easiest option is to collect email addresses, following up with subscribers consistently.
A quality email service will be able to track the actions of subscribers, so you know when someone makes a purchase.
When a visitor accesses the checkout page without buying, sending future messages can be enough to secure a sale.
Video can play a crucial role in the marketing process, allowing consumers to make informed decisions.
While high-quality images are essential, a video can often add an extra dimension. Product demonstrations on video may also be necessary, depending on the item.
You may choose to create an attractive sales video that showcases the product in action.
In other cases, though, a simple demonstration is all that will be required.
Customer ratings can be one of the most impactful sales tools for an e-commerce store.
Some stores are reluctant to include reviews, being fearful of negative ratings harming sales.
Customers have come to expect reviews, though, so an absence can draw attention to itself.
As long as the product does what is promised, you should anticipate a series of positive responses, all helping to keep the ball rolling for further sales.
Responding well to customer reviews should be systematized into your marketing process.
Stores are faced with a choice during the checkout phase.
You can enforce registrations, asking people to sign up to your store before going through the checkout process.
Alternatively, you can let customers input their details as they are checking out, with their information being used to create an account.
If you want to increase sales, it is usually better to not enforce registrations, reducing the friction caused by extra steps.
Trust often gets overlooked during the marketing process.
Consumers need to trust you in many different ways before they will make a purchase.
An attractive site and positive reviews can play a part, but it is also useful to include trust seals that indicate your site is secure.
Trust seals can be used on the main website and checkout page, highlighting that payments will be protected, and the store has been checked for malware and other hacking attempts.
Most e-commerce stores attempt to promote other items on a product page. It makes sense that if a customer is in a buying mood, they may be willing to add additional products to their order.
You can get the best results from this process, though, when you know what items complement each other.
The more data you acquire from your orders, the easier it will be to see which products you should promote alongside each other.
Creating quality products and competitively pricing them is a crucial part of running an e-commerce store.
You do, however, need to go further if you want your store to become a significant success. There is plenty of competition in the e-commerce world, with stores using all kinds of tactics to encourage sales.
By introducing smart eCommerce sales to the process, it is possible to maximize consumer interest and sales. Taking the extra few steps might not seem too substantial, but it could make the difference between profit and loss.